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Bay Aging is an Equal Opportunity Employer

Bay Aging has successfully hosted three years of the AmeriCorps VISTA program, and is currently recruiting for another dedicated member!

The Virginia Housing Alliance (VHA), state and national partners, and our service provider partners across Virginia are working to expand affordable housing opportunities through education, advocacy, training, and capacity building. This VISTA project provides the human capital necessary to provide on the ground support to agencies developing, providing or otherwise supporting affordable housing, while engaging VISTA Members in meeting the need for and challenges to affordable housing. VISTA Members are placed in agencies across the state and provide key leadership, guidance, and direction to help VHA’s local partners achieve greater impact for their clients. Specific project objectives are as follows: (1) Develop resources to increase development capacity and enhance organizational sustainability; (2) Enhance community engagement in affordable housing efforts; (3) Improve data quality and use in decision-making; and (4) Promote best practices in affordable housing development.

Applicants must apply through the AmeriCorps portal: VISTA Listing


Human Resources Manager


Bay Aging is seeking an energetic Human Resources leader to support and improve the Agency’s HR practices and procedures.  Working to assist senior leadership in developing a robust HR function, the HR Manager will have primary responsibility for activities of the Agency relating to employee recruitment, hiring, and retention.  The HR Manager will act as the point person interacting with external service providers for retirement, worker’s compensation insurance, and employee health insurance. The position will also assume the lead in conducting required training for Agency employees on various compliance issues, benefits, and Agency policies.  This position will report to the President/CEO and will also have close working relationships with the Payroll Administrator and Deputy CFO.



  1. Ensures Bay Aging’s human resource policies and practices are in compliance with requirements of regulatory agencies, accrediting bodies, and state and federal law. Requests permission to consult legal counsel as needed prior to finalizing policy updates.
  2. Protects interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations. Assures proper administration of employee complaints and appeals.
  3. Leads company reporting requirements including but not limited to EEO, FMLA, ADA, Title VI, Department of Labor, and worker’s compensation.
  4. Conducts analyses, maintenance, and transmittal of administrative records required by law or regulation.
  5. Assists and advises senior management on human resources issues and promotes a cordial, cooperative and productive work environment with and between management and other staff.
  6. Attends regular Senior Leadership Team meetings, updating senior leadership on general HR related functions/changes.
  7. Participates on committees and special projects and pro-actively seeks additional responsibilities. Other duties as may be assigned.


Recruitment, Hiring, and Terminations:

  1. Performs functional job analyses and oversees preparation of job descriptions.
  2. Oversees standard programs, plans, policies and procedures for recruiting, screening, selecting, and hiring personnel.
  3. Screens applications and recommends qualified applicants for interview.
  4. Completes all new-hire paperwork and processing
  5. Conducts new hire orientation programs.
  6. Oversees terminations – ensures labor laws and company termination policy compliance, processes documentation, and conducts exit interview of departing personnel.

Compensation and Benefits:

  1. Monitors compensation plan and pay practices to ensure consistency, accuracy, and market competitiveness.
  2. Prepares position classification and salary allocation plans.
  3. Coordinates Agency relationships with Human Resources consultants, benefits brokers, training specialists, labor counsel, and other outside sources.
  4. Works with Payroll Administrator to maintain records; prepares reports and correspondence to meet legal and regulatory requirements.


Employee Relations:

  1. Maintains open door policy and procedure
  2. Maintains personnel manual, with direction from senior leadership.
  3. Interprets and explains personnel rules and regulations to managers and employees.
  4. Provides guidance to employees and supervisors to resolve work related and performance issues.
  5. Serves as the primary Agency representative in worker’s compensation and unemployment claims procedures.
  6. Distributes and coordinates annual employee performance evaluations and ensures they are done in a proper and timely manner. Identifies and recommends tools to consistently improve evaluation process.

Training and Organizational Development

  1. Develops and administers agency-wide master training plan and monitors for compliance. Areas include, but not limited to, sexual harassment, whistle blower policy, HIPAA, mandated reporter, etc.
  2. Provides guidance to employees regarding training and education for career advancement.
  3. Establishes in-house management training and coaching programs.



  • Knowledge of the principles and objectives of modern personnel administration, including the methods and techniques used in recruitment, selection, performance evaluation, and employee relations activities.
  • Knowledge of existing and evolving trends in pending laws, rules, principles and practices, for compliance with federal and state requirements within the human resources field.
  • Skill in monitoring and analyzing statistical and financial data (Labor market analysis).
  • Skill in preparation of detailed reports.
  • Ability to administer program policies and procedures.
  • Ability to conduct interviews and secure complete and accurate information for personnel determinations.
  • Ability to write reports, business correspondence and procedural manuals.
  • Ability to establish and maintain effective working relationships with employees, applicants and the general public.
  • Ability to make effective group presentations.
  • Able to exercise independent judgment and make sound decisions, take ownership/accountability and operate with minimal supervision.
  • Ability to use Microsoft Office Suite and automated Human Resources software.
  • Integrity, professionalism, and ability to maintain a high level of confidentiality are essential.


  • Bachelor’s degree in Human Resources Management or related field
  • 3+ years HR generalist/specialist experience
  • SHRM or equivalent certification/accreditation preferred
  • Prior HR experience in non-profit organizations preferred
  • Combination of experience and demonstrated abilities may substitute for educational requirements.


E-mail Stephanie Hutton for more information or to send resume.

Bay Aging is an Equal Opportunity Employer.

Job Title – Options Counselor


Job Summary

One-stop resource for community services and resources available to senior citizens and disabled adults.  Point of entry for all Bay Aging and related services.  Responsible for Service Coordination and Case Management processes for clients eligible under programs which may be funded in full or part by Bay Aging and related community partnerships.  Reports directly to Director, Community Living Programs.


Essential functions

  1. Home visits (50% including travel time): Performs home visits, assessments & options counseling services using assessment tools as necessary or required. Advises clients and families of the services and resources available to support them through the aging in place or disability process.

Develops comprehensive care and/or service plans for each client.  Responsible for implementation of referrals made on client’s behalf.  Advocates for client and families.  Ensures regular follow-up; adjusts care plan & services as needed.

  1. Office work (30%): Follow up on referrals and service implementations for clients. Maintains, updates and monitors clients’ confidential information, services and file notes in data base program as required.  Performs fiscal duties as required under Veterans Directed-Home & Community Based Services program.  Maintains accurate records of expenditures, schedules & generates monthly reports as required; responsible for satellite office administration as assigned.
  2. Community Outreach (20%): Provides information, assistance and referrals to clients, families and community partners as needed.  Performs duties as Care Transitions Coach as required.  Attends local community & resource network meetings; Represents Bay Aging as assigned at public presentations, health fairs, community outreach events, etc.  Maintains strong network connections with faith-based and other charitable groups, social services and health providers within local community to keep informed of aging and disability programs, services and funding options.  Maintains Adults with Disabilities Resource center for clients, families and community.



  • Performs a range of tasks and duties independently, without direct supervision. Relies on experience and judgment to plan and accomplish goals, advocate for clients, families, community partners.
  • Maintains travel schedule and related expense reports. Organizes and prioritizes schedule and duties independently.
  • May be responsible for supervising the work of intake staff and others as assigned.
  • Provides regular reports and updates to supervisor in conflict resolution if warranted.
  • Responsible for processing of applications for Emergency Service Funding requests in assigned service area with some limited approval authorization as determined by supervisor.



Has knowledge of:

  • HIPAA regulations
  • Microsoft Office programs (e.g. word processing, spreadsheet, PowerPoint, e-mail). Other computer programs as related to job performance.
  • General Medicaid & Medicare eligibility criteria;
  • Bay Aging corporate policies and procedures;
  • Use of agency data base systems – training provided, as needed.
  • Stays current in the knowledge of the profession, community resources and funding opportunities available to seniors and disabled adults. Utilizes knowledge in advocacy of client needs.
  • Maintains certifications and other training as required under agency policies or as mandated by program guidelines.



  • Prioritize needs and actions to advocate on client’s behalf, manage agency resources.
  • Detail oriented – maintain schedule, services, communications & advocacies for clients.
  • Establish and maintain trusting relationships with clients and their families in all circumstances
  • Interact and work well with other agency departments, staff & employees.
  • Maintain ongoing relationships with other professionals, medical providers and contractors on behalf of Agency.
  • Public relations & marketing – Good communication skills both orally and in writing; through reports, newsletters, file notes and correspondence; composed and comfortable in public speaking arenas.
  • Work in and away from the office, including community events as assigned.
  • Self-starter – Work under pressure or crisis situations; easily adapts to changes.



Office-based position with minimal physical requirements (ability to lift 15lbs, walking and climbing stairs). Requires regular independent travel around the area served by Bay Aging.  Approximately 20% of the essential functions of the position can be performed remotely.



Requires Bachelor’s degree in the social work, human services or medical fields preferred.

Have 3 or more years of experience working with seniors, disabled adults, human services or general case management field.

Criminal History background check required.

Must possess a valid driver’s license and proof of current PPD test & Flu vaccinations..

FLSA status: This is an exempt position.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. From time to time, the supervisor will ask job holder to perform additional duties related to the completion of the work.


E-mail HR for more information.

Bay Aging is an Equal Opportunity Employer.

Title:               VICAP Program Assistant

Supervisor:    VP, Advocacy Resources

Job Duties:    The following tasks are representative and not to be considered all inclusive.

 To work with Bay Aging’s VICAP program:

    • Provide administrative support to include data entry, copying, filing, preparing documents to be mailed
    • To be support staff for program Coordinator
    • To help with outreach for program to include presentations and representing the program at health and senior fairs
    • Complete certification for insurance counseling on Medicare and Medicaid programs
    • Applicant cannot be affiliated with the insurance industry or insurance claims filing business


Required Knowledge, Skills and Abilities:

  • College degree preferred or applicable experience
  • Must possess valid Virginia Driver’s License
  • Requires detail-oriented, organized person with some experience in giving presentations at meetings, networking, coordinating, data entry and multi-tasking.
  • Must be willing to drive to the Northern Neck, Middle Peninsula and Peninsula areas for presentations and outreach
  • Ability to create and utilize Word, Power Point, Excel highly desirable
  • Ability to analyze and prioritize problems and resolve them diplomatically, professionally and quickly

Applications or Letters of Interest due to

E-mail Stephanie Hutton for more information or to send resume.

Mailing address:  P. O. Box 610, Urbanna, VA  23175; or fax 804-758-5773.

Full Job Description:  VICAP Assistant_Mar 2019

Position open until filled.  Applications available at top of page

Bay Aging is an Equal Opportunity Employer.


Northern Neck

COMPASSION N ACTION! Do you thrive on helping others?  Looking for a flexible schedule with maximum impact?  Bay Aging is Recruiting Expert Personal Care Aides/Certified Nursing Assistants for our home care clients in Middle Peninsula area; some wknd work req’d.  We offer competitive benefits and the opportunity to make a difference in your community.  E-mail HR for more information.  EOE.

Middle Peninsula

COMPASSION N ACTION! Do you thrive on helping others?  Looking for a flexible schedule with maximum impact?  Bay Aging is Recruiting Expert Personal Care Aides/Certified Nursing Assistants for our home care clients in Middle Peninsula area; some wknd work req’d.  We offer competitive benefits and the opportunity to make a difference in your community.   E-mail HR for more information.  EOE.

Senior Employment Job Training Position/s Available:

Bay Aging is seeking Participants for our Title V Job Training program. Individuals 55+, currently unemployed, seeking training or on the job experience and meeting income guidelines, are eligible. Participants are paid on an hourly basis up to 20 hours per week and will be placed in a part-time community service assignment to gain experience. Upon completion of training, Bay Aging will then assist in obtaining un-subsidized employment. For further details, please call Nellie Verillus at 804-758-1260, ext. 1314.


Home Care

Bay Aging is always happy to accept applications from CNA’s/Nurses Aides and Personal Assistants for Home Care positions in both Middle Peninsula and Northern Neck Areas.

  • Flexible hours available
  • Retirement plan available

For the Northern Neck area call: 804-493-0238 to request an application or send resume to:

Bay Aging
17111 Kings Highway
Montross, VA 22520

For the Middle Peninsula area call: 804-758-2386 or send resume to:

Bay Aging
PO BOX 610
Urbanna, VA 23175

Equal Opportunity Employer


Salary DOQ. Most positions will require some travel. Full time positions come with full benefits. Retirement plan available. Send resume to Bay Aging, c/o Stephanie Hutton, P.O. Box 610, Urbanna VA 23175 or E-mail HR. For more information, call Stephanie Hutton at 804.758.2386. Open until filled. EOE.

Since 1978 Bay Aging has been providing services for people of all ages throughout the Middle Peninsula and Northern Neck.

Bay Transit Drivers needed in Colonial Beach, Westmoreland and Richmond Counties- Part time driver with excellent driving record and customer service skill. You must have a valid Virginia driver’s license for a year, high school diploma or GED required, twenty-one years of age and five years driving experience. Driving positions may require some evening and weekend work for special transportation requests. $9.00/hour.

Applications available here and at any of the Bay Transit offices in New Kent, Gloucester and Warsaw, Va.  For an application or information, call 804-250-2019 ext. 114, Equal Opportunity Employer.

See Driver Job Posting – Bus Part time for full description.

Equal Opportunity Employer.

HELP WANTED – Bay Transit

Bay Transit Drivers – Part time drivers needed with excellent driving records and customer service skills. Driving positions may require some evening and weekend work for special transportation requests. Starting pay $9.00 per hour for drivers with no CDL and $12.00 per hour for CDL W/P endorsement. . See here for full description, locations needed, and application.

New Kent/Charles City Dispatcher/Scheduler:  Exciting opportunity for employment with Bay Transit. Must possess excellent customer service skills local knowledge of area of transit operations is a plus; able to operate electronic tablets, two-way radios, multi-line phone systems and Microsoft Office programs; willingness to learn transit scheduling software. Requires a High School Diploma or equivalent; must possess a valid driver’s license, $9.50/hr. Download Application from the button above or pick up a printed one at the New Kent Bay Transit office. Submit application and current driving record to Pat Sanders, Bay Transit 1111 Commerce Parkway Warsaw, Va. 22572 or e-mail Pat Sanders

EOE.  Position open until filled.

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