November 2012 Highlights

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HIGHLIGHTS – (* means we are following the strategic plan)

  • Administration
  • * Positive Press! See Attachments.
  • * A beautiful fall day greeted coworkers as they entered the Piankatank River Golf Club for the 2012 Staff Retreat on Tuesday, October 16th. Bay Transit Safety Manager Tom Clarke co-hosted the event with President/CEO Kathy Vesley. Tom and Kathy crafted an excellent, thought-provoking day where all in attendance participated in sharing their enlightening thoughts and ideas on a variety of topics –
  • Bay Aging – The Right Name for the Right Organization
  • Bay Aging Mission Statement – Are We Who We Say We Are?
  • CareMatch – Plant the Seed, Help it Grow
  • Employment Diversity – Opportunities for All
  • Increasing Agency Morale – To Be or Not To Be
  • Public Service – All Things to All People
  • Success – Does Bay Aging Measure Up?
  • Using Technology to Enhance Services

In addition, guest presenter Derrick Strand of the Titan Group presented, Building a Culture of Innovation, laid the foundation for the afternoon’s programs (list above) by delivering a message about communication and how critical it is for us to be creative at finding solutions to challenges facing Bay Aging. See photos.

  • * Bay Aging Legislative Agenda was sent to Gloucester County to include with their other county legislative initiatives for the next fiscal year. Items included – 1) SJR 297 Bay Transit; 2) Enable All Area Agencies on Aging to Provide Services to Older Virginians in Their Communities; and 3) Respite Care Funding ($544,000 GF) to double the number of recipients with respite care services. Please see attachment for more information.
  • * Kathy Vesley received several nice letters, including one from a Lancaster County customer who received weatherization service in her home. Following are some quotes from her letter: “I could never begin to find the words to express how grateful I am for all they have done. The men from Bay Aging …. were outstanding. They were proud of the work as they should be as it was quality workmanship. Many companies would be most fortunate to have these men work for them …. I never dreamed of having my home so comfortable…. I felt I had moved into a new home.”
  • * Bay Aging is participating in a regional “Stronger Economies Together” training program sponsored by the Northern Neck Chesapeake Bay Region Partnership. Presenters represent Virginia State USDA Rural Development, Virginia Department of Housing and Community Development, Virginia Tourism Corporation, Virginia Tech Office of Economic Development, the Virginia Economic Development Partnership, the Virginia Association of Counties, Virginia Cooperative Extension and other state and local partners. The goal of the training program is to enhance sustainable economic opportunities in the counties of Westmoreland, Lancaster, Northumberland and Richmond. The trainings began in October and will cease in April 2013.
  • * Bay Aging will have an advertisement in the Southside Sentinel’s special holiday section to promote donations to Bay Aging in honor of a loved one. See the ad in the attachments.
  • * Just in time for the holidays, beautiful note cards are being printed and will be sold as a fundraising effort for Bay Aging services to the elderly. Five different photos represent the beautiful gardens at Daffodil Gardens senior community in Gloucester. Cards will be sold in packages of 10 (2 of each scene) for $10.00. If packages are mailed, the cost will be $11.75 to cover shipping/handling. See photos in attachments. PLEASE ENCOURAGE FRIENDS, FAMILY, COWORKERS AND OTHERS TO PURCHASE CARDS. FUNDS WILL GO DIRECTLY TOWARD SERVICES FOR SENIORS. Contact Jean to order – 758.2386 or
  • * Director Jimmie Carter and Kathy Vesley were both members of the first graduating class of Lead Northern Neck. Lead Northern Neck is a group of community leaders who have been meeting one day a month for the past nine months to gain a better understanding of amenities and opportunities in Lancaster and Northumberland and to discuss means of overcoming the challenges to help the Northern Neck thrive.
  • * Bay Aging’s VICAP program is in full swing with Medicare’s Annual Enrollment period (October 15 to December 7) assisting clients in comparing Part D drug plans and Medicare Advantage plans. The VICAP staff (1 full-time and 2 part-time) have made 29 presentations to area Seniors groups throughout the Northern Neck, Middle Peninsula and Peninsula area in the last two months.
  • * Bay Aging’s Ombudsman program celebrated Resident’s Rights Month in October. This year’s theme was My Voice, My Vote, My Right. The Ombudsman program was also busy delivering presentations to local groups, nursing home resident councils and
    in-service trainings for nursing home and assisted living facility staff.
  • Bay Aging’s VICAP program had 889 client contacts for the months of September and October for Medicare Part D assistance.
  • * In honor of Adult Day Services Week, and in an effort to provide information to the community regarding the Bay Aging Adult Day Break Centers, Vice President of Home Care Barbara Swain appeared on the WXGM Gloucester radio morning show on September 18th.
  • Community Living
  • * Twenty-eight (28) Bay Aging employees attended the Reason to Hope Breakfast, an Alzheimer’s Association fund raiser held at the Indian Creek Country Club on October 23rd. The event raised over $15,000.
  • The Reedville Adult Day Break closed on October 31st. Prior to closing, Bay Aging staff consulted with caregivers to offer them alternative support services. All staff were reassigned.
  • The Gloucester Adult Day Break Center Thanksgiving luncheon was held Wednesday, November 14 and the Essex Thanksgiving luncheon was held on Tuesday, November 20. A great turnout, terrific food, wonderful company and a good time was had by all!
  • The Active Lifestyle Center Managers are planning special events for the coming holiday season for their participants.
  • * Bay Aging received a $500 dollar donation from St Paul’s Catholic Church, Hague VA. These funds will be used to provide emergency services to individuals in Westmoreland County. The congregation at St. Paul’s will also provide over 200 gifts to Westmoreland’s home bound during the holiday season. The distribution of gifts is an annual event that is most appreciated by those who receive the gifts, the volunteers who deliver them and by the staff at Bay Aging.
  • * Bay Aging received a $200 gift from Northern Neck Electric again this year. The funds are donated by the employees of Northern Neck Electric’s Cooperative Helping Hands where the employees choose where the funds will be distributed. We appreciate Northern Neck Electric’s support over the years to help us help others in the Northern Neck region.
  • * Through Bay Aging’s pilot Care Transitions Intervention program, Care Transitions Coaches are actively working with Eastern Virginia Care Transitions Partnership hospitals to provide intervention coaching to patients who are at risk of a 30 day readmission.
  • * Saundra Wilson, Volunteer Income Tax Assistance (VITA) Site Coordinator, submitted a funding request of $4,500 to the Virginia Community Action Partnership. Funds will be used to assist low-to-moderate income residents of the Northern Neck and Middle Peninsula with their tax preparation and filing services at no charge. Volunteers from the community will receive certificate-based training to assist others through the VITA and Earned Income Tax Credits Initiatives.
  • * Final construction documents have been completed for the Gloucester Transit Facility and are now waiting for final approval from the state of Virginia and Gloucester County. The groundbreaking date has been moved to March 1, 2013.
  • Transit
  • * All radio upgrades are complete and the radio system is performing at a higher level than ever before. Reception is clear and coverage is excellent, even in remote areas.
  • * Bay Transit Community Services and Training Coordinator Jane Wyatt conducted 4 presentations in September and October that pertain to the “Seniors on the Go” program, familiarizing seniors on how to schedule and ride on Bay Transit. Jane is visiting senior centers and churches throughout the service region.
  • * Bay Transit recently received grant funds from the Department of Rail and Public Transportation to purchase new driver training materials to upgrade the training program for Bay Transit drivers. Bay Transit will be the pilot program for the state for this project. Tom Clarke, Safety Manager will be the lead for Bay Transit.
  • * Bay Transit Director Ken Pollock was invited to speak at the Virginia Association of Counties statewide conference at the Homestead on November 12th . The topic of the session focused on county transit systems and the state’s proposed revision to the transit funding formula (SJR 297). Bay Transit and most all transit operators in Virginia are opposed to this proposal because it is untested and not ready to be introduced into the Code of Virginia. The funding formula penalizes rural systems.
  • * The 403(b) annual audit has been completed.
  • Finance
  • The fiscal department is closing the books as of 9/30/2012 and preparing for the Agency wide audit.
  • * The annual Worker’s Compensation audit was completed without any issues.
  • The Department of Social Services will be on site during the month of November for the Temporary Assistance to Needy Families (transportation) monitoring.
  • We are preparing for the Department of Rail and Transportation 3 year monitoring the first part of December.
  • Information Technology
    • * As has been the case in the past, it is IT’s mission to continue to provide technical
      assistance to assist with everyone else’s projects.


  • Weatherization
  • Vince Smith, from multi-family housing, is coming on board with Single Family Housing as a Rehab Specialist.
  • * Received word from Department of Housing and Community Development that ARRA
    (stimulus) Weatherization funding will continue through March 31, 2013.
  • * Approximately 475 homes have been Weatherized by Bay Aging since April, 2009.
  • * Antonio Harris is nearing completion of classes necessary to become one of the first
    five Virginia Weatherization Auditors.


  • Community Development Block Grant (CDBG)
  • * Bay Aging is currently finishing the last 3 house rehabilitations as part of the Mary Ball Road CDBG Project in the Town of Kilmarnock.
  • * The crew is just beginning the last 3 houses in Phase I of the Light Street CDBG Project in Northumberland County.
  • * Bay Aging is working with Lancaster County & the Northern Neck Planning District Commission to get the Greentown-Gaskins Road CDBG Project under contract in Lancaster County.


  • Senior Apartments
    • * Housing Virginia and Bay Family Housing sponsored a housing event at Daffodil
      Gardens in Gloucester. The event was a big success with approximately 50 people in
      attendance and included expert presenters regarding housing and transportation.


  • Housing Choice Voucher Program
    • * Bay Aging’s Housing Choice Voucher Program received a “high performer” audit score
      for the second year in a row from the Virginia Housing Development Association
      Section Eight Management Assessment Program (SEMAP).
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