Employment Opportunities

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Bay Aging is an Equal Opportunity Employer


New Kent/Charles City Counties Regional Supervisor:  Exciting opportunity for employment with Bay Transit. Supervise all activities and personnel in the Charles City/New Kent Transit office. Must possess the ability to communicate verbally with diverse people (e.g. employees, passengers, community leaders), supervise a variety of employees and work a flexible schedule if needed; working knowledge of area of transit operations; electronic tablets, two-way radios and multi-line phone systems; scheduling software e.g. RouteMatch, Microsoft Office programs (e.g. word processing, spreadsheet, e-mail). Requires a High School Diploma or equivalent, and supervisory experience; previous experience in transit operations is a plus. Must possess a valid driver’s license.

Submit cover letter and resume to Kay Sheldon, Bay Aging, P.O.BOX 610 Urbanna, VA 23175 or email to Kay Sheldon EOE. Position open until filled.

Full job description: Regional Operations Supervisor


Health Coach for Healthcare Program Middle Peninsula area

Will coach hospital discharged patients by empowering them to improve their health goals and avoid preventable hospital readmissions.  A readiness review test will be required. Must provide own transportation. Successful candidates will possess ability to relate to patients and family caregivers. Excellent verbal, written skills and computer literacy are musts. Bachelors in Health or Human Sciences or related field required.  Experience in healthcare or social work fields a plus. TB test and Flu shot required. Full-time position, occasional weekend work may be required. Salary DOQ . Submit cover letter and resume to Kay Sheldon, Bay Aging, P.O.BOX 610 Urbanna, VA 23175 or email to Kay Sheldon EOE. Position open until filled.

Customer Service Specialist

Location: Bay Aging Urbanna Main Office

Supervisor: Director of Information Technology

Job Duties: The following tasks are representative and not to be considered all inclusive.

  • Perform all aspects and requirements related to professional office management, including mail.
  • Manage call center phone system to connect to the appropriate department.
  • Receive and screen visitors to provide information and direct to the appropriate staff.
  • Develop and maintain current knowledge of Agency operations and people in order to provide information to the public.
  • Handle requests for information and data and resolve administrative problems and inquiries.
  • Prepare written responses to routine inquiries and prepare and modify documents including correspondence, reports, drafts, memos and emails.
  • Maintain and order office supplies.
  • Enter data for computer entry; establish entry priorities.
  • Other responsibilities as needed, including performing duties of Office Assistant.


Required Knowledge, Skills and Abilities:

  • Excellent telephone etiquette, customer service experience and proofreading skills.
  • Must possess valid Virginia Driver’s License.
  • Previous experience working in an office setting and using computerized multi-line call system preferred.
  • Ability to use Microsoft Office products.
  • Ability to analyze and prioritize problems and resolve them diplomatically, professionally and quickly.
  • Excellent organizational, oral and written communication skills.
  • Knowledge of operation of standard office equipment.
  • Experience as an Administrative Assistant a plus.


* Salary Commensurate With Experience and Qualifications *Applications or Letters of Interest due to Kay Sheldon, Bay Aging, P. O. Box 610, Urbanna, VA 23175; email to Kay Sheldon or fax 804-758-5773

EOE. Position open until filled. Applications available at top of page.

Fiscal Assistant

needed to assist with semimonthly processing of payroll for approximately 150 employees, electronic billing of Bay Aging’s medical programs, and back-up accounts payable assistance.  Main responsibilities include collecting and reviewing timesheets for accuracy and overtime issues, assisting with payroll processing in Quickbooks, completing the distribution of paychecks to ensure that pay date deadlines are met, and providing support in the electronic claims submission of Bay Aging’s medical programs.  This is a full-time position

For full job description click here

Please submit your application and resume to  Melissa Blake.  EOE.


Title:               VICAP Assistant

 Supervisor:    VP, Advocacy Resources

 Job Duties:    The following tasks are representative and not to be considered all inclusive.

To work with Bay Aging’s VICAP program:

    • Provide administrative support
    • Provide insurance counseling on Medicare and Medicaid programs
    • Conduct individual health insurance counseling sessions that are completely confidential to the client
    • Provide health insurance counseling without conflict of interest.
    • Applicant cannot be affiliated with the insurance industry or insurance claims filing business

Required Knowledge, Skills and Abilities:

College degree or applicable experience

  • Must possess valid Virginia Driver’s License
  • Requires detail-oriented, organized person with some experience in giving presentations at meetings, networking, coordinating, data entry and multi-tasking.
  • Must be willing to drive to the Northern Neck, Middle Peninsula and Peninsula areas for presentations and outreach
  • Ability to create and utilize Word, Power Point, Excel highly desirable
  • Ability to analyze and prioritize problems and resolve them diplomatically, professionally and quickly

Applications or Letters of Interest due to

Kay Sheldon, VP, Administration

Mailing address:  P. O. Box 610, Urbanna, VA  23175; or fax 804-758-5773.

Position open until filled.

Experienced Personal Care Aides/CNA’s needed for home care cases in the Northern Neck and Middle Peninsula areas- Flexible hours available- Mileage reimbursement if applicable­ Retirement Plan- Must be willing to work some weekends — Please submit application to Bay Aging, P.O. Box 610, Urbama, VA 23175 or call804-758-2386 or 804-493-0238 EOE.

Personal Assistants needed for home care cases in Gloucester and Middlesex Counties- Nurse Aide certification not required– Hourly rates vary – Flexible hours- Retirement Plan available-

Please submit application/resume to Bay Aging, P.O. Box 610, Urbanna, VA 23175 or call Pauline Paige at 804-758-2386, ext. 1223 for more information. EOE

Senior Employment Job Training Position/s Available:

Bay Aging is seeking Participants for our Title V Job Training program. Individuals 55+, currently unemployed, seeking training or on the job experience and meeting income guidelines, are eligible. Participants are paid on an hourly basis up to 20 hours per week and will be placed in a part-time community service assignment to gain experience. Upon completion of training, Bay Aging will then assist in obtaining un-subsidized employment. For further details, please call Nellie Verillus at 804-758-1260, ext. 1314.


Home Care

Bay Aging is always happy to accept applications from CNA’s/Nurses Aides and Personal Assistants for Home Care positions in both Middle Peninsula and Northern Neck Areas.

  • Flexible hours available
  • Retirement plan available

For the Northern Neck area call: 804-493-0238 to request an application or send resume to:

Bay Aging
17111 Kings Highway
Montross, VA 22520

For the Middle Peninsula area call: 804-758-2386 or send resume to:

Bay Aging
PO BOX 610
Urbanna, VA 23175

Equal Opportunity Employer


Salary DOQ. Most positions will require some travel. Full time positions come with full benefits. Retirement plan available. Send resume to Bay Aging, c/o Kay Sheldon, P.O. Box 610, Urbanna VA 23175 or email to Kay Sheldon. For more information, call Kay Sheldon at 804.758.2386. Open until filled. EOE.

Since 1978 Bay Aging has been providing services for people of all ages throughout the Middle Peninsula and Northern Neck.

HELP WANTED – Bay Transit

Bay Transit Drivers – Part time drivers needed with excellent driving records and customer service skills. Driving positions may require some evening and weekend work for special transportation requests. Starting pay $8.00 per hour for drivers with no CDL and $11.00 per hour for CDL W/P endorsement. . See here for full description, locations needed, and application.

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