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Bay Aging is an Equal Opportunity Employer


Bay Aging is recruiting Care Coordinators to serve members enrolled in the Commonwealth Coordinated Care Plus (CCC Plus) program.  The positions are full time with benefits.

Job Summary

Under the supervision of the Director, the Care Coordinator provides primary care coordination to members enrolled in the Commonwealth Coordinated Care Plus (CCC Plus) program.  Care Coordination focuses on Medicaid and dual-eligible members and utilizes face-to-face visits to conduct assessments and telephonic support for ongoing care coordination needs.  This position works closely with the member and their disciplinary team to enhance quality, improve outcomes, and encourage appropriate utilization of services.

Position Responsibilities

  • Meets with members to ensure an ongoing person centered approach on a regular basis (monthly or quarterly) or more frequently as requested, depending on the member’s needs and preferences
  • Provides members with education regarding available services and community resources in a manner that is culturally and developmentally appropriate and considers the members physical and cognitive abilities
  • Acts as the primary contact for members and the interdisciplinary care team (ICT)
  • Leads the ICT process and meetings.  Facilitates communication between the member and relevant parties
  • Monitors the provision of services outlined in each member’s interdisciplinary care plan (ICP)
  • Manages assigned caseload
  • Monitors for changes in member condition as well as the current need for services and supports, ensure the ICP is updated as necessary
  • Facilitates referrals for members

Skills and Experience

  • Education: Must have one of the following

–              Registered Nurse

–              Licensed Clinical Social Worker

–              Licensed Practical Nurse

–              Bachelor’s degree in a health and human services field

  • A minimum of 1 year of experience working with individuals who meet the CCC Plus target population criteria
  • Excellent oral, written and interviewing skills.
  • Basic knowledge of Medicaid and Medicare to include LTSS waiver services
  • Experience communicating with individuals who have complex medical needs, the elderly, individuals with physical disabilities, and/or those who may have communication barriers
  • Intermediate to advanced user of software applications to include Microsoft Word, Excel, and Outlook
  • Experience utilizing person centered principals helpful.
  • Excellent organizational skills.
  • Ability to self-motivate and work independently as well as the ability to collaborate with a team as needed.
  • Knowledge of Medicaid waiver services helpful
  • Must possess a valid driver’s license.
  • Requires regular, independent local and regional travel.  50% -75% of the essential functions of the position can be performed remotely.


Send applications and resumes to Bay Aging:  PO Box 610, Urbanna, VA 23175 or email to         Tiffany Robins.   Position open until filled

Director of Home and Community Services.

Full time position located in Urbanna, VA.  Will be responsible for managing and supervising Bay Aging’s home and community based services.  Will ensure programs are fiscally sustainable, operate within funding guidelines, and meet State and Federal regulatory requirements.  Will also be responsible for supervision of coordinated care programs and contracts for Managed Care Organizations.  Must possess Bachelor’s degree in a health and human services field or be a Registered Nurse with a valid license in the state of Virginia AND at least 5 years  of experience in health care administration and business management.  Open until filled.

Submit cover letter and resume to Kay Sheldon, Bay Aging, P.O.BOX 610 Urbanna, VA 23175 or email to Kay Sheldon EOE. Position open until filled.

Director of Human Resources


Director of Human Resources needed to plan, develop policy and direct all human resources activities.  This position will oversee recruitment and hiring, position classification, compensation and employee relations.  Will also assure performance of required training activities.  Reports to the CEO.

Minimum Qualifications: Requires a  Bachelor’s degree in Human Resources Management or related field, three years generalist/supervisory experience.  HR Certification and mediation training preferred.  Read full Job Description. Submit cover letter and resume to Kay Sheldon, Bay Aging, P. O. Box 610, Urbanna, VA 23175 or email to  Kay Sheldon  EOE.

See job description

Health Coach for Healthcare Program Middle Peninsula area

Will coach hospital discharged patients by empowering them to improve their health goals and avoid preventable hospital readmissions.  A readiness review test will be required. Must provide own transportation. Successful candidates will possess ability to relate to patients and family caregivers. Excellent verbal, written skills and computer literacy are musts. Bachelors in Health or Human Sciences or related field required.  Experience in healthcare or social work fields a plus. TB test and Flu shot required. Full-time position, occasional weekend work may be required. Salary DOQ . Submit cover letter and resume to Kay Sheldon, Bay Aging, P.O.BOX 610 Urbanna, VA 23175 or email to Kay Sheldon EOE. Position open until filled.


Part Time Job Posting

 Title:               VICAP Assistant

 Supervisor:    VP, Advocacy Resources

 Job Duties:    The following tasks are representative and not to be considered all inclusive.

 To work with Bay Aging’s VICAP program:

    • Provide administrative support
    • Provide insurance counseling on Medicare and Medicaid programs
    • Conduct individual health insurance counseling sessions that are completely confidential to the client
    • Provide health insurance counseling without conflict of interest.
    • Applicant cannot be affiliated with the insurance industry or insurance claims filing business

Required Knowledge, Skills and Abilities:

  • College degree or applicable experience
  • Must possess valid Virginia Driver’s License
  • Requires detail-oriented, organized person with some experience in giving presentations at meetings, networking, coordinating, data entry and multi-tasking.
  • Must be willing to drive to the Northern Neck, Middle Peninsula and Peninsula areas for presentations and outreach
  • Ability to create and utilize Word, Power Point, Excel highly desirable
  • Ability to analyze and prioritize problems and resolve them diplomatically, professionally and quickly

Applications or Letters of Interest due to
Kay Sheldon, VP, Administration
Mailing address:  P. O. Box 610, Urbanna, VA  23175; or fax 804-758-5773.
Position open until filled.
Bay Aging is an Equal Opportunity Employer.

Experienced Personal Care Aides/CNA’s needed for home care cases in the Northern Neck and Middle Peninsula areas- Flexible hours available- Mileage reimbursement if applicable­ Retirement Plan- Must be willing to work some weekends — Please submit application to Bay Aging, P.O. Box 610, Urbama, VA 23175 or call804-758-2386 or 804-493-0238 EOE.

Personal Assistants needed for home care cases in Gloucester and Middlesex Counties- Nurse Aide certification not required– Hourly rates vary – Flexible hours- Retirement Plan available-

Please submit application/resume to Bay Aging, P.O. Box 610, Urbanna, VA 23175 or call Pauline Paige at 804-758-2386, ext. 1223 for more information. EOE

Senior Employment Job Training Position/s Available:

Bay Aging is seeking Participants for our Title V Job Training program. Individuals 55+, currently unemployed, seeking training or on the job experience and meeting income guidelines, are eligible. Participants are paid on an hourly basis up to 20 hours per week and will be placed in a part-time community service assignment to gain experience. Upon completion of training, Bay Aging will then assist in obtaining un-subsidized employment. For further details, please call Nellie Verillus at 804-758-1260, ext. 1314.


Home Care

Bay Aging is always happy to accept applications from CNA’s/Nurses Aides and Personal Assistants for Home Care positions in both Middle Peninsula and Northern Neck Areas.

  • Flexible hours available
  • Retirement plan available

For the Northern Neck area call: 804-493-0238 to request an application or send resume to:

Bay Aging
17111 Kings Highway
Montross, VA 22520

For the Middle Peninsula area call: 804-758-2386 or send resume to:

Bay Aging
PO BOX 610
Urbanna, VA 23175

Equal Opportunity Employer


Salary DOQ. Most positions will require some travel. Full time positions come with full benefits. Retirement plan available. Send resume to Bay Aging, c/o Kay Sheldon, P.O. Box 610, Urbanna VA 23175 or email to Kay Sheldon. For more information, call Kay Sheldon at 804.758.2386. Open until filled. EOE.

Since 1978 Bay Aging has been providing services for people of all ages throughout the Middle Peninsula and Northern Neck.

HELP WANTED – Bay Transit

Bay Transit Drivers – Part time drivers needed with excellent driving records and customer service skills. Driving positions may require some evening and weekend work for special transportation requests. Starting pay $9.00 per hour for drivers with no CDL and $12.00 per hour for CDL W/P endorsement. . See here for full description, locations needed, and application.

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